Privacy policy

Privacy Policy

Last updated: September 1, 2026

MARVINWATCH operates marvinwatch.com and its related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify. This Privacy Policy explains how we collect, use and disclose personal information when you visit or use the Services, place an order, request a return or warranty service, subscribe to marketing, post a review or communicate with us. If this Privacy Policy conflicts with our Terms of Service regarding personal-information processing, this Privacy Policy controls.

Personal Information We Collect or Process

· Contact and delivery details, including name, billing and shipping addresses, telephone number and email address.

· Payment and transaction details, including payment method, payment confirmation, order value, items viewed, cart and wishlist activity, purchases, returns, exchanges and cancellations. Complete payment-card data is processed through Shopify and enabled payment providers; Marvin does not store complete card information.

· Account details, including login credentials, preferences and settings.

· Communications and service records, including order number, watch model, photographs, issue descriptions and warranty or return correspondence.

· Device, network and usage information, including browser, device identifiers, IP address, cookie data and interactions with the Services.

· Marketing preferences, product interests, review content and inferences used to tailor the shopping experience.

Sources of Personal Information

We collect information directly from you; automatically from your device through cookies and similar technologies; from Shopify and service providers that support payments, analytics, customer care, fulfillment, shipping, fraud prevention and marketing; and from partners or other third parties where permitted by law.

How We Use Personal Information

· Provide and improve the Services, process payments, fulfill and track orders, manage accounts, provide product recommendations and handle returns, exchanges, warranty claims and customer support.

· Send order, account and service communications and respond to inquiries.

· Send marketing by email, text or mail where permitted, and personalize advertising based on shopping activity and preferences.

· Authenticate users, protect checkout, detect fraud or malicious activity and secure the Services.

· Comply with law, valid legal process and regulatory obligations; resolve disputes; enforce policies; and protect our rights and the rights of customers and others.

How We Disclose Personal Information

We may disclose information to Shopify; payment, IT, analytics, cloud, customer-support, fulfillment and shipping providers; marketing and advertising partners; our affiliates; parties you direct us to use; and parties involved in a merger, financing, reorganization, sale, bankruptcy or similar business transaction. We may also disclose information to comply with law, legal process or policy enforcement, or to protect the Services and users. Partners process information under their own privacy notices where applicable.

Shopify and International Processing

Shopify hosts the Services and processes information about access to and use of the store. Information may be transmitted to Shopify and service providers in countries other than the country where you live. Shopify may use information from interactions with our store, other merchants and Shopify to provide enhanced commerce and advertising features. Learn more at https://privacy.shopify.com/en and exercise applicable Shopify-related rights at https://privacy.shopify.com/. For transfers from the EEA or United Kingdom, recognized safeguards such as Standard Contractual Clauses may be used where required.

Cookies, Advertising and Privacy Signals

We and our providers use cookies and similar technologies to operate checkout, remember preferences, measure performance, prevent fraud and support marketing. Depending on where you live, you may opt out of sale, sharing or targeted advertising through the privacy choices made available on the Services. Where legally required, an enabled Global Privacy Control signal is treated as an opt-out request for the browser or device. Other “Do Not Track” signals may not be recognized.

Third-Party Links

The Services may link to third-party websites or platforms. Their privacy and security practices are governed by their own policies. MARVINWATCH is not responsible for third-party sites, and a link does not by itself constitute an endorsement.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable where they live. A parent or guardian may contact us to request deletion. We do not knowingly sell or share the personal information of individuals under 16 as those terms are defined by applicable law.

Security and Retention

We use administrative, technical and organizational measures intended to protect information, but no system or transmission method is completely secure. Do not send sensitive information through unsecured channels. We retain information for as long as reasonably necessary to provide the Services, maintain accounts, fulfill legal and accounting obligations, resolve disputes and enforce agreements, considering the nature and sensitivity of the information.

Your Rights and Choices

Depending on where you live, you may have rights to access or know, correct, delete or obtain a portable copy of your personal information; opt out of sale, sharing or targeted advertising; object to or restrict processing; withdraw consent; appeal a decision; or designate an authorized agent. You may unsubscribe from promotional email using the link in the message; we may still send non-promotional order and account communications. We will verify requests where permitted and will not discriminate against you for exercising applicable rights.

Complaints and Policy Changes

Contact us first with a privacy complaint. Depending on your location, you may appeal our response or complain to a data-protection authority. We may update this policy for operational, legal or regulatory reasons, will revise the “Last updated” date and will provide any notice required by law.

Privacy Contact

To ask a privacy question or exercise a privacy right, call +1 (626) 469-7085 or email super@marvinwatch.com. Current privacy-policy address: 5631 Ferguson Dr, Commerce, CA 90022, United States. For applicable data-protection laws, MARVINWATCH is the controller of the personal information described in this policy.