Marvin Service
Returns & Exchanges
Everything you need to know, in one place.A straightforward process
Returns & Exchanges
We want you to be completely satisfied with your timepiece. Eligible items may be returned for a refund or exchange.
01
Notify Us Within 30 Days
Email service@marvinwatch.com to request a return.
02
Return the Item
After notification, you have 30 days to ship it back.
03
Inspection & Resolution
After inspection, we issue a refund or dispatch the exchange.
Return Condition
Items must be unused, pristine and returned with their original packaging. Damaged, incomplete or contaminated items are not eligible.
Refund Method
The original purchase price is credited to the original payment method after the returned goods have been received and inspected.
Need to know more?
Frequently Asked Questions
How do I request a return or exchange?
Email service@marvinwatch.com within 30 days of receiving your order.
What condition must the item be in?
The item must be unused, pristine and complete with its original packaging.
How will my refund be issued?
After inspection, the eligible purchase price is credited to the original payment method.
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