Marvin Service
Marvin Warranty
Everything you need to know, in one place.Built for lasting performance
5-Year Limited Movement Warranty
Your Marvin timepiece includes a 60-month limited warranty covering qualifying manufacturing defects in the internal movement, beginning on the original purchase date.
What Is Covered
Confirmed manufacturing defects that prevent the internal movement from maintaining accurate time or functioning as specified, including approved parts and labor.
What Is Not Covered
Normal wear, straps, buckles, crystals or other external components; accidents, impacts, misuse, unauthorized service, quartz batteries, cosmetic damage, loss, theft and water damage caused by improper crown use.
Keep your proof of purchase.
Warranty begins on the original purchase date. Retain your invoice, authorized-retailer receipt or digital order confirmation.
Need to know more?
Frequently Asked Questions
How long is the Marvin warranty?
Marvin provides a 60-month limited warranty beginning on the original purchase date.
What does the movement warranty cover?
It covers qualifying manufacturing defects in the internal movement confirmed through inspection.
Are straps, batteries and water damage covered?
No. External components, normal wear, quartz batteries and water damage caused by improper crown use are not covered.
How do I request warranty service?
Email service@marvinwatch.com with your order number, watch model, proof of purchase and a description of the issue.
Contact Us
Get in touch
Give us a call or drop by anytime. We endeavour to answer all enquiries within 24 hours on business days.
Address17090 Samgerry Dr
La Puente, CA 91744
La Puente, CA 91744
